Quality Policy
PANMETAL's vision is to meet the needs
of its customers by ensuring product quality, by implementing
and monitoring all processes related to the supply of raw
materials, production and quality control, shipment as well
as after sales service.
For this purpose, the PANMETAL:
We work closely with clients with attention and interest so
as to fully
understand their needs and provide the best possible solution
for their needs.
We ensure the timely delivery of products to the customer.
We choose our suppliers in terms of the most modern technology available, their position
in the international market and high standards of their
products and their commitment to quality.
We monitor post sale customer satisfaction for the
products and services, that have been delivered and we are always
available for continued cooperation.
To achieve this, the PANMETAL is using modern machinery,
incorporates modern technologies, quality products while a quality assurance
system as ISO 9001/2000, is fully attuned to the needs and
objectives.
All of us, the management and employees in PANMETAL,
believe in continuous improvement, we are committed to
the following objectives:
The faithful implementation and continuous improvement of
the quality assurance system by ISO 9001/2000.
Full training and development for staff so as to ensure a high
level of expertise and making clear the processes for
achieving high
quality.
The constant modernization and automation of office
equipment, technical and other services, as well as
warehouses.
To improve communication and cooperation between different
parts of the company.
The transfer of know-how for all the latest developments to
our customers.
Minimize the complaints of customers and to facilitate contact with
them to verify the satisfaction of their demands and expectations.
We believe that all these have resulted in- not only the best possible presence to the market, but also a sense of pride and satisfaction for all the management and employees, working for the progress of PANMETAL.
